Frequently Asked Questions:
Has anyone experienced negative side effects with this product?
No. EczeMate is made from all-natural, organic herbs and oils which only benefit the skin.*
Are the videos real?
Yes. All videos are of real patients. Everyone you meet on our website or Social Media channels were kind enough to share their experience with EczeMate. We always encourage people to share their stories to inspire others not to give up hope and show people that there is a product that works for eczema sufferers.**
If I am unsatisfied with the product, how do I return it?
Should you be unsatisfied with your results, you may return the product to us for a full refund. Please be sure to read our How To Use section (Link) for instructions on how to return the product . Should any questions or concerns arise, please contact us at our customer support number: 1-800-404-5542 and we will be happy to answer any questions.*
How long will it take to for my eczema to clear?
Because each person reacts differently, we can’t tell you exactly how long it will take for the eczema to clear. In most cases, it only takes two to three days to see significant improvement and in about 50% of cases it is completely gone. The itching subsides within minutes of applying. Areas with open bleeding can take a day or two extra to heal and clear, which would bring your treatment time to approximately five to ten days. Please ensure that you can see EczeMate present on the area you are treating at all times.*
Can I use it along with other drugs?
Yes. You can take your usual medications. There is no need to use other eczema treatments while using EczeMate, even though it would cause no harm, it might interfere with the effectiveness of our product. EczeMate is all you will need to clear your eczema. Only moisturizers will be needed after the EczeMate has cleared your skin.*
Will it stop the itching?
In almost all cases it will stop the itching within minutes after applying.*
Will my eczema come back after treatment with EczeMate?
In 28% to 30% of cases, the eczema will not reoccur. In the remainder of the cases, this time frame varies from patient to patient. Some experience several months of being eczema free, while others have several years before their eczema returns. If your eczema is caused by a known allergen that you are continually exposed to, then EczeMate can keep it under control with continued use.*